Productive Empowerment provides business and entrepreneurial consulting services for business startups. For job seekers and businesspeople who want to be entrepreneurs, turning their passion into a business is the ultimate dream. Unfortunately, that dream does not come easily. It’s hard work, and there are many frustrating challenges around every corner. We provide consulting to facilitate the freedom to entrepreneurship.

We also offer high performance customer service training for organizations. This includes strategy, skills, methodology, tools, and processes that our clients practice optimal customer service at each customer touch point throughout the entire customer experience.

Since it’s not just about customer service, but instead the entire customer experience, we demonstrate our best practices in this critical area. We ensure that customer service excellence becomes the exclusive standard in our client organizations.

We advocate that exemplary customer service be embraced, modeled, and promoted across the entire organization and instilled into a company’s culture. This mindset is what allows companies to “gain and retain” their customers’ business and grows their own.